17hats vs FreshBooks: which fits your business in 2026?
17hats is a small-business CRM with quotes, contracts, and invoices in one flow; FreshBooks is accounting software with stronger invoicing, expenses, and reports but no CRM, proposals, or contracts. Choose 17hats to manage clients, FreshBooks to manage books — or a combined platform if you would rather not run two subscriptions.
At a glance
17hats is a legacy small-business CRM for solo service providers — quotes, contracts, and invoices with basic automations, at $45 per month. FreshBooks is accounting-first software: strong invoicing and expense tracking for small businesses, with light project features layered on top.
| Feature | 17hats | FreshBooks | OnBrio |
|---|---|---|---|
| Starting price | $45/mo | $19/mo | $29/mo (free plan available) |
| Transaction fees on payments | Processor fees apply | Processor fees apply | None |
| Proposals + e-signature | Included | × | Included |
| Contracts | Included | × | Included |
| Client portal | Basic | × | White-label |
| CRM pipeline | Basic | × | Full |
| Project management | × | Basic | Full |
| Kanban / Gantt views | × | × | Included |
| Time tracking → invoice | Basic | Basic | Included |
| Invoicing | Included | Included | Included |
| Automation builder | Basic | × | All paid plans |
| AI assistant | × | × | Agency Brain |
| Team seats | Solo only | Paid add-on per member | 5 on Agency plan |
| Mobile app | × | Included | Included |
Who should pick which?
Pick 17hats if you are:
- Solo photographers
- Established small service businesses
- Simple quote → contract → invoice flow
Pick FreshBooks if you are:
- Bookkeeping-first solo businesses
- Expense tracking
- Simple hourly invoicing
Pick OnBrio if you need:
- Proposals, contracts, portal, projects, and invoicing in one workspace
- Kanban and Gantt project views with team seats
- Time tracking that flows straight to invoices
- A white-label client portal under your brand
- No transaction fees on client payments
Trade-offs to know before you decide
17hats limitations
- Dated interface and solo-only focus
- No project management views
- No mobile app
- Setup takes days to weeks
FreshBooks limitations
- No proposals or e-signatures
- No contracts
- No client portal
- No CRM pipeline — it is accounting software, not a client OS
Comparing other tools? See all OnBrio comparisons or the deep dives on 17hats alternatives and FreshBooks alternatives.
Common questions.
Skip the 17hats-or-FreshBooks dilemma.
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