OnBrio Glossary

Master Service Agreement (MSA)

A master service agreement (MSA) is an overarching contract that sets the general terms of an ongoing client relationship, so individual projects can be scoped with a shorter statement of work instead of a full new contract each time.

An overarching contract that sets the general terms of an ongoing client relationship: payment terms, confidentiality, liability, and dispute resolution. Once an MSA is signed, individual engagements are scoped with a shorter statement of work, avoiding a full contract negotiation for every new project.

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About Master Service Agreement (MSA)

A master service agreement (MSA) is an overarching contract that sets the general terms of an ongoing client relationship, so individual projects can be scoped with a shorter statement of work instead of a full new contract each time.

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